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faqs !

 
Here's some feckin' faq's for ya
 

Who is/what is dirt spindle pottery?

dirtspindle pottery is the clay baby/ies of emma canning. hi! that's me! each of the pieces are made by me: wheel-thrown, altered & birthed at cone 6 through an electric kiln named hubert j. creston. (born in 1968 & still a hot rod that hubert!). each body part in the body series is body-casted off of a real person using alginate (the material dentists use to make molds of your teeth) and made into a special mold. depending on the form of the vessel & body part each piece develops it's own personality. & let me tell you, some of 'em are hard to deal with. 


Is your work food-safe, microwave safe, dishwasher safe?

all the functional where is food & microwave safe UNLESS stated otherwise within the piece description! (i.e things with piercings NOT microwave safe!) 

also dishwasher safe but recommend liquid detergent. The powdered detergent is abrasive over time with any dinnerware. As well as the major temperature changes will weaken any dinnerware over time.

so treat with love <3


SHIPPING?
Canada & US only.

I ship to the US and within Canada only.

Shipping absolutely sucks, it's expensive & i'm sorry I'm not amazon prime. & because I'm in canada. i have to use canada post. & input every calculation manually b/c it's not supported by most US website platforms. it's a complicated relationship!
So, what I've done is assigned a set shipping price determined by the the weight & size of the objects when they are fully packaged. 

it goes as such:

Regular canada post ground shipping with tracking #:
WITHIN CANADA: 0 - 3lbs = $30
                    3.5- 6.5lbs = $35
                    7-10 = $40

USA:      0 - 3lbs = $35
                    3.5- 6.5lbs = $45
                    7-10 = $50

LOCAL VANCOUVER RESIDENTS:
Pick up is free! Just select the local pickup option & get in contact with me!


Shipping
continued….

STUFF GOES VERY QUICKLY. The cart does not hold items. Your best chance is to first buy the one thing you really want & go back & make multiple orders for other pieces.

If you did this multiple order thing- don’t worry- when sorting, I pack them all together in the same box (if all fits safely) and recalculate the shipping cost so that I can send you the shipping difference refund right after I’ve shipped them out & am emailing you your tracking number!

i package within 1-4 days of purchase & then it takes about
1-3 weeks to be delivered to you. 

if your package arrives broken (WHICH IS THE ABSOLUTE WORST_ WHO KICKED YOUR BOX?)
contact me immediately with pictures and I offer a refund or a replacement. (you must contact me within 30 days of purchase however)